Privacy Policy

1. Introduction
This Privacy Policy outlines how XIOMOO (“we,” “our,” “us”) collects, uses, and protects the personal information of our website visitors, customers, and partners. By accessing our website or services, you agree to the practices described in this policy.

2. Information We Collect
We collect the following types of information:

• Personal Information:
  • Name, email address, phone number, shipping and billing addresses.
  • Payment details (processed securely through third-party payment processors).
• Non-Personal Information:
  • Browser type, operating system, IP address, and browsing behavior on our website.
• Other Information:
  • Details you provide through forms, surveys, or inquiries.

3. How We Use Your Information
We use the information we collect to:

• Process and fulfill orders.
• Communicate with you regarding orders, inquiries, or support requests.
• Improve our website, products, and services.
• Provide marketing and promotional materials (with your consent).
• Comply with legal obligations.

4. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with:

• Service Providers: Third-party vendors who assist with order processing, shipping, payment processing, and email communication.
• Legal Compliance: Authorities or entities as required by law or to protect our rights.

5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Security Measures
We implement industry-standard security practices to protect your data, including:

• Secure servers and encryption technologies.
• Regular system monitoring for vulnerabilities.

Despite our efforts, no method of data transmission or storage is entirely secure. We encourage you to use caution when sharing sensitive information online.

7. Your Rights
You have the following rights regarding your personal information:

• Access and Correction: Request access to or corrections of your personal data.
• Data Deletion: Request deletion of your personal information, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications by following the instructions in our emails or contacting us directly.

To exercise these rights, please email us at sales@xiomoo.com.

8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.

10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.